1. Introduction

Welcome to R.G. Industries.
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.rgindustries.com, contact us, or use our products and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect both personal and non-personal information to provide you with the best experience.

a. Personal Information

You may provide personal details such as:

• Name

• Company name

• Email address

• Phone number

• Address

• Any other details you voluntarily share through enquiry or quote forms

b. Non-Personal Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information and operating system

• Pages visited, time spent, and referral source

• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to enquiries, requests, and feedback

• To process quotations or service requests

• To improve our website, content, and services

• To communicate updates, product details, and offers (only if you have opted in)

• To comply with applicable laws and regulations

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your information.
However, we may share information with:

• Service Providers: For website hosting, analytics, and communication tools

• Business Partners: When required to fulfill a request or order

• Legal Authorities: When disclosure is necessary to comply with legal obligations

All third parties are required to maintain the confidentiality and security of your data.

5. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, alteration, or disclosure.
While we strive for the highest level of security, no online transmission or storage method is completely secure.

6. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve site performance

• Understand user behavior

• Enhance your browsing experience

You can disable cookies in your browser settings, though some features may not function properly if cookies are turned off.

7. Your Rights

Depending on your location and applicable data protection laws, you may have the right to:

• Access and review the personal information we hold about you

• Request corrections or deletion of your data

• Withdraw consent to marketing communications

• Request data portability

• File a complaint with a data protection authority

To exercise these rights, please reach out via our Contact Page.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

9. Links to Other Websites

Our website may include links to third-party sites for your convenience.
Please note that we are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies separately.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
Revisions will be posted on this page with an updated “Effective Date.”
Your continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy, please visit our Contact Page.
Our team will be happy to assist you.